Correspondence & Registered Address
FINDOC INVESTMART (IFSC) PRIVATE LIMITED
303, Signature Building, 3rd Floor, Block No 13B, Zone 1, GIFT SEZ, Gandhinagar, Gujarat, India - 382050
Email & Customer Support
Customer Support: ifsc@myfindoc.com
Investor Grievance: ifscgrievance@myfindoc.com
Contact Support: +919820351751
Callback Requested Successfully!
Thank you for reaching out. One of our corporate wealth advisors will call you shortly to address your inquiry.
Compliance Officer & Principal Officer
| Contact Person | Designation | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|
| Mrs. Riddhi Vekaria | Compliance Officer for IIBX, India INX & NSE IX | 7984391499 | riddhi.vekariya@myfindoc.com | 9:30 AM - 6:00 PM |
| Mr. Mayank Gurnani | Principal Officer | 9638447003 | mayank.gurnani@myfindoc.com | 9:30 AM - 6:00 PM |
For grievances if any, please reach out to ifscgrievance@myfindoc.com.
Read our comprehensive document on complaint management guidelines.
Investor Grievance Escalation Matrix
| Level | Contact Person | Designation | Contact No. | Email ID | Resolution Timeline |
|---|---|---|---|---|---|
| Level 1 | Mrs. Riddhi Vekaria | Compliance Officer for IIBX, India INX & NSE IX | 7984391499 | riddhi.vekariya@myfindoc.com | Acknowledgement within 24–48 hours; resolution within 7 working days |
| Level 2 | Mr. Mayank Gurnani | Principal Officer | 9638447003 | mayank.gurnani@myfindoc.com | Escalation if unresolved at Level 1 after 7 working days; resolution within next 7 working days |
| Level 3 | Mr. Nitin Shahi | Executive Director | - | ns@myfindoc.com | Escalation if unresolved at Level 2; resolution within 15 working days |